With reliable visibility into cost-to-serve, manage decisions that impact net margin by customer.
No manual data entry. Real-time cost updates for net margins management per customer
As we go from one customer field to another, I can see in real-time the actual cost to service a customer. Thanks to the cost allocator. My efficiency to reconcile revenue-to-cost per customer is improved significantly. Further, I can now distinguish the combinations and activities that are profit makers from those that are loss makers.
No manual data entry. Real-time cost updates for net margins management per customer
Captures activities with their costs per customer
Traces events and locations to identify improvement opportunities
Employee experience is the new customer experience that differentiates your business, resulting in maximizing profits. By freeing up employees’ time, businesses can engage employees in innovative high productive tasks resulting in serving more customers, retaining, and adding revenue.
